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Answers to common questions about our services, process, and care approach.
Contents
Contents
Qualifications & testimonials
Qualifications & testimonials
What experience do you have?
What experience do you have?
Happy Pets & Paws is owned and run by myself, a former Veterinary Nurse, with over 40 years’ experience of caring for animals, including 18 years in the veterinary profession, alongside a wealth of knowledge accrued during the process of running my own pet care business since 2011.
Continuing Professional Development (CPD) undertaken relates to dog training and behaviour, including the science and physiology behind how dogs learn and behave.
I take the responsibilities of looking after dogs seriously, and have undertaken a course run by well-known dog law solicitor Trevor Cooper, highlighting the importance on the law as it pertains to dogs in the UK.
I’m fully licensed and insured, and proud to hold a 5-star Home Boarding and Daycare licence from Somerset Council.
Looking after animals has been my lifelong passion, and I treat every pet in my care as if they were my own.
Are you licensed?
Are you licensed?
Yes. Happy Pets & Paws holds a 5-star Home Boarding and Daycare Licence from Somerset Council (Licence No 044699). This is the highest possible rating.
Do you have any reviews?
Do you have any reviews?
Yes. Reviews are available on my website, Happy Pets & Paws on Google and the Happy Pets & Paws Facebook page.
Service areas
Service areas
What areas do you cover?
What areas do you cover?
Cat and other pet house visits, and dog walking
Available in Ilminster and the immediate surrounding area, TA19.
Dog boarding and daycare
We welcome dogs for home boarding and daycare from Somerset, Devon and Dorset, including:
Axminster EX13
Bridgwater TA5, TA6, TA7
Crewkerne TA18
Chard TA20
Curry Rivel & Langport TA10
Ilminster TA19
Martock TA12
Somerton TA11
South Petherton TA13
Taunton TA1, TA2, TA3
Yeovil BA21, BA22
Dogs
Dogs
Do you offer dog daycare?
Do you offer dog daycare?
Yes, we provide home-based doggy daycare for a small number of well-socialised, well-behaved dogs.
We are not a commercial daycare; your dog will be part of a calm, caring home environment with:
Daily countryside walks
Fun enrichment activities including visiting rivers and streams, woodland, country parks, with lots of time for sniffing and play
A fully enclosed secure garden, a clean and welcoming lounge with cozy beds and a dog-friendly settee!
Can my dog stay for boarding?
Can my dog stay for boarding?
Yes. We offer dog home boarding in a relaxed home environment (maximum 4 dogs).
To ensure a smooth experience, all new dogs must complete:
A meet and greet
A familiarisation day before their first stay
Dogs must be:
Sociable and well behaved
Fully vaccinated, including a kennel cough vaccination
Up to date with flea and worming treatments
Unfortunately, we’re unable to accommodate:
Extra-large breeds
Dogs with behavioural struggles including separation anxiety
Non-sociable dogs
Uncastrated male dogs
Puppies
Do you offer dog walking?
Do you offer dog walking?
Yes. We offer one-hour group walks for sociable dogs, typically in the beautiful Somerset countryside.
Regular weekly bookings are prioritised.
Occasionally, shorter solo walks may be available for juvenile dogs, dogs recovering from injury, or a senior dog.
Do you care for puppies?
Do you care for puppies?
Yes. We offer home visits to your property for puppies that are too young for group walks, and who shouldn’t be left alone for long periods.
These visits include:
Comfort breaks in their own garden
Playtime, including a smidgen of rewards-based training
Cuddles
Feeding (if needed)
Unfortunately, we cannot accommodate puppies for home boarding.
Cats
Cats
Do you look after cats?
Do you look after cats?
Absolutely. We offer cat home care visits for Ilminster and nearby areas. Cats remain in the comfort of their own home while owners are away, receiving daily visits for:
Feeding
Litter tray cleaning
Medication (if needed)
Cuddles, play, and wellbeing checks
All visits are undertaken by myself, Beverley, a qualified Veterinary Nurse with over 40 years of experience.
Small animals
Small animals
Do you care for small pets?
Do you care for small pets?
Yes. We provide home visits for rabbits, guinea pigs, hamsters, birds, reptiles, and other small pets.
We’ll make sure they’re fed, cleaned, and comfortable while you’re away.
Getting started
Getting started
What’s the registration process?
What’s the registration process?
Boarding and daycare
Owners need to register with Happy Pets & Paws.
This includes:
An initial chat and meet and greet
A familiarisation day for your dog
Completion of HPP’s paperwork
Agreement with HPPs T&Cs
We do this to make sure your pet feels safe and settled with us, and give them the best care possible.
What health requirements are there?
What health requirements are there?
All dogs attending daycare, boarding and group walks must be:
Free from infectious illness and parasites. This also applies to cats
Fully vaccinated, including a kennel cough vaccination
Up to date with flea, and worming treatments
Contact
Contact
How do I contact you?
How do I contact you?
We offer phone and email support, and will reply as soon as possible.
Phone: 01460 259976
Email: info@happypetsandpaws.co.uk
New clients will receive a dedicated mobile contact number once they have registered.
Does Happy Pets & Paws have any social media accounts?
Does Happy Pets & Paws have any social media accounts?
Yes. Follow Happy Pets & Paws on Facebook, Nextdoor and Google Maps for lots of photos and videos of the pets, including our beautiful walks, cats enjoying their house visits, or pooches chilling out and playing in Happy Pets and Paws’ home.
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